We are here to help. Call us on 0800 988 1286

0 Items £0.00 View Basket
Search our site

Delivery Information

Delivery OptionCostDetails

FREE Standard Delivery FREE Standard Delivery is FREE to the UK Mainland from Monday to Friday. This is available for the UK mainland only and usually takes 5-7 working days from dispatch. Deliveries to Highlands & Islands, Northern Ireland, Isle of Man, Channel Islands and Ireland will have a surcharge applied (see below).
Premium Delivery £2.99 Premium delivery is £2.99 to the UK Mainland from Monday to Friday. This is available for the UK mainland only and usually takes 2-3 working days from dispatch. Will dispatch within 24 hours of customer placing order. Deliveries to Highlands & Islands, Northern Ireland, Isle of Man, Channel Islands and Ireland will have a surcharge applied (see below).
Express
1 Working Day Delivery
£9.99 per order

Choose Express Delivery BEFORE 11am if you’d like to have your item delivered to you within 1-2 working days. This is only available Monday to Friday - if you choose Express Delivery before 11am on Friday you should receive your item on Monday. If you choose Express Delivery after 11am on Friday you are more than likely to receive your item on Tuesday. This is only available to mainland UK postcodes only. This option is not available for Highlands & Islands, Northern Ireland, Isle of Man, Channel Islands or Ireland.

If it's later than 11am, give us a call on 0800 988 1286 and we'll see what we can do.

Delivery costs are calculated by volume and may vary according to the number of products ordered. Exact costs will be calculated during checkout.

Saturday Delivery £15 per item and £5 for each subsequent item

Choose Saturday Delivery if you would like your item delivered on a Saturday. If you are ordering on Friday, make sure you order before 11am in order to guarantee Saturday delivery. This is only available for mainland UK postcodes. This option is not available for Highlands & Islands, Northern Ireland, Isle of Man, Channel Islands or Ireland.

Delivery costs are calculated by volume and may vary according to the number of products ordered. Exact costs will be calculated during checkout.

Scottish Highlands & Islands £11 per item and £7 for each subsequent item

There is a courier surcharge for Highlands & Islands postcodes due to the bulky nature of our items. This area is defined by the following postcodes IV(all), HS(all), KA27 to 28, KW(all), PA20 to 49, PA60 to 78, PH17 to 26, PH30 to 44, PH49 to 50 and ZE. 

Delivery costs are calculated by volume and may vary according to the number of products ordered. Exact costs will be calculated during checkout.

Northern Ireland, Isle of Scilly, Isle of Man £11 per item and £7 for each subsequent item

There is a courier surcharge for deliveries to Northern Ireland & the Isle of Man both due to the bulky nature of our items and the additional carriage cost to ship via sea.

Delivery costs are calculated by volume and may vary according to the number of products ordered. Exact costs will be calculated during checkout.

Channel Islands £11 per item and £7 for each subsequent item

There is a courier surcharge for deliveries to the Channel Islands both due to the bulky nature of our items and the additional carriage cost to ship via sea/air.

Delivery costs are calculated by volume and may vary according to the number of products ordered. Exact costs will be calculated during checkout.

VAT is not charged on orders to the Channel Islands however a 20% admin fee is included in the price for orders to the Channel Islands.

Ireland (Standard Delivery) £11 per item

There is a courier surcharge for deliveries to Ireland both due to the bulky nature of our items and the additional carriage cost to ship via sea.

Delivery costs are calculated by volume and may vary according to the number of products ordered. Exact costs will be calculated during checkout.

Europe Email for a quote

Please email your delivery address to sales@beanbagbazaar.co.uk for a shipping quote. Payment will be required upfront by bank transfer before any products are sent out for fraud and security reasons.

BFPO Call for a quote

BeanBagBazaar can now ship to BFPO addresses. BFPO delivery is available by calling 0800 988 1286. Payment will be taken via PayPal. This option is not available online.

Large Orders Call for a quote

We reserve the right to charge extra delivery for large orders. Large orders (approx +10 units) may require a dedicated delivery service, which is outside of our standard delivery options and will need to be quoted for separately.

Delivery Times

Orders will normally be dispatched within one working day of receipt via a signed-for courier service, so you can expect your item to be with you within a matter of a few working days! Delivery times vary, depending on the service you have chosen (see above).


Please make sure a mobile telephone number is entered on registration, this will aid in communication for your delivery. Certain carriers will send you a text message with an estimated delivery time (free of charge).

You can expect deliveries to arrive any time between 7am – 7pm. Unfortunately the delivery drivers are unable to call customers ahead of delivery, as due to the Road Vehicles (Construction & Use) (Amendment No. 4) Regulations 2003, our carriers no longer issue their drivers with mobile telephones. 

In the very rare event that a product is out of stock, or delayed by courier error, allow up to 14 days for delivery. Please note Bank Holidays may cause a slight delay in the delivery of your parcel.

Made a Mistake?

If you have made a mistake on your order or wish to amend or cancel, you must ring our Customer Service team on 0800 988 1286 during working hours as soon as possible. We cannot accept emails as a method of contact for these types of enquiries due to the very quick dispatch times we operate on.

Due to our delivery carrier’s terms and conditions, we cannot change orders or addresses once they have left our premises.

Secure Deliveries

All our bean bags are sent via courier and require a signature as proof of delivery. This is to ensure safe, trackable orders.

If you are not in during the day, why not get your item delivered to your work address? We accept alternative delivery addresses and actually prefer to deliver to business addresses where someone is available to sign for your item.

Alternatively, we give you the opportunity in the checkout process to enter a note to the courier to leave the parcel with your neighbour, porch or garden shed (etc.). However, please note any delivery instructions are at your own risk.

Missed Deliveries

If you miss your delivery real-time tracking will confirm this and will give contact details/instructions for how to reschedule or arrange collection of the order from your local depot. 

If you have chosen Standard Free Delivery, you CANNOT arrange a re-delivery on a Saturday. 

After 3 failed delivery attempts, your items will be returned to our warehouse. If an item is sent back to us as a result of failed delivery, this will incur a delivery charge to you of a minimum of £25 in order to cover the cost of return and re-delivery. 

If an item is returned to us as a result of failed delivery, we reserve the right to cancel your order and refund the cost of the order, minus £25 to cover the cost of return and administration.

Damaged Deliveries

We advise customers to check parcels carefully for any transit damage. If you are unsure, or if there is transit damage to your product, sign for the item and clearly write “Damaged Product”. In this instance, contact us directly on 0800 988 1286 where we will quickly ensure that you get a perfect product with no additional cost to yourself. We apologise for any inconvenience caused and will endeavour to get any issues fixed as soon as possible.

Returns Policy

Yes we accept returns. From receipt, you have 14 days to let us know by email RMA@beanbagbazaar.co.uk that you intend to return your bean bag to us in a new and unused condition. You are responsible for returning the item to us at your expense - the maximum return cost for tracked delivery is estimated to be a maximum £15 per box (based on our largest box size). Please ensure to take reasonable care of the goods so that they arrive with us in the same condition as they were delivered.

Please let us know that you are returning your item by emailing our returns department at RMA@beanbagbazaar.co.uk

Packaging Information

Bean bags are sent boxed and ready filled to UK mainland addresses (except surcharge areas), apart from the Monster, Whopper, Bazaar Bag, XXL 'Man Size', Sofas, Z Lounger Double and Li-Lo Bean Bag lounger, which include beans for you to fill the items yourself (instructions included). See our Bean Bag Filling Guide for more information.

Sofa bean bags are delivered in two parcels – one contains the cover and two-thirds of the bean filling already inside. The second parcel contains a net with the remaining beans inside, to easily insert into the sofa and make it ready for use.

If your order is sent in more than one box, your packages may arrive on separate consignments on different deliveries.

More Information

Please refer to our Frequently Asked Questions page if you have any questions which are not answered here. Please also refer to our Terms and Conditions before purchasing. Contact us on 0800 988 1286 or email sales@beanbagbazaar.co.uk if you have any more questions!