If you have any enquiries or suggestions about our products, service or website, please do not hesitate to get in touch:
- Freephone 0800 988 1286
International +44 1670 594139
- Customer Service Opening Hours
- Monday-Thursday 9.15am - 4.30pm
Friday 9.15am - 1.15pm
Unit 3, Easter Park
Nelson Park West
We dispatch most items same day or next day. If you have made a mistake on your order or wish to amend or cancel, you must ring us on our customer service number during working hours ASAP - we cannot accept emails as a method of contact for these types of enquiries due to the very quick dispatch times we operate on. We cannot change orders or addresses once items have left our premises. See Delivery Information or FAQs for more details.
Corporate or School Orders
Please email or call us using the Customer Service contact details above where an experienced advisor will be able to help you. See the Corporate Enquiries page for more information.
Feedback or Complaints
If you feel we deserve a bit of praise or have something you want to get off your chest, we want to hear about it. If you have any feedback on our products or service, simply send us an email to firstname.lastname@example.org
We’re always on the lookout for the next big thing. If you think you’ve got a great idea or design for a bean bag or similar soft furnishing product, email our product design team; email@example.com. Alternatively if you think we should be stocking something else (a different colour, fabric, style) just let us know!
For our company details, see the Corporate Information page.