COVID-19 UPDATE


Bean Bag Bazaar Remains Open Around The Clock, Bringing You Supreme Comfort Safely.

We want to assure you that we are working hard to keep you and our employees safe, while making your shopping experience run as smoothly with the best possible service. We have been making a number of changes to the way we manufacture, pick and despatch your order to ensure that we’re following the Government’s COVID-19 guidelines, or even better.

This means smaller and segregated teams on-site, office staff including Customer Care mostly working from home, mandatory PPE use and lots of changes to working practices. Fortunately, we have a great team of people that want to work and understand the need for a new way of working that may continue for some months.

Our first responsibility during this pandemic is to our staff, but we’re also mindful of our duty to our customers. Virtually all our normal product range is available again and all accepted orders will be made and shipped on time. For your peace of mind, the staff that make our products have their temperatures taken on arrival every day and wear appropriate PPE, including masks. Strict sanitising and handwashing protocols are also in place.

During this difficult time, the kind comments on social channels have made a difference and the appreciation of our team for the way we’ve responded has once again shown the benefit of trying to do ‘the right thing’. We would like to send you our very best wishes during this difficult period.

COVID-19 UPDATE

Bean Bag Bazaar Remains Open Around The Clock, Bringing You Supreme Comfort Safely.

We want to assure you that we are working hard to keep you and our employees safe, while making your shopping experience run as smoothly with the best possible service. We have been making a number of changes to the way we manufacture, pick and despatch your order to ensure that we’re following the Government’s COVID-19 guidelines, or even better.

This means smaller and segregated teams on-site, office staff including Customer Care mostly working from home, mandatory PPE use and lots of changes to working practices. Fortunately, we have a great team of people that want to work and understand the need for a new way of working that may continue for some months.

Our first responsibility during this pandemic is to our staff, but we’re also mindful of our duty to our customers. Virtually all our normal product range is available again and all accepted orders will be made and shipped on time. For your peace of mind, the staff that make our products have their temperatures taken on arrival every day and wear appropriate PPE, including masks. Strict sanitising and handwashing protocols are also in place.

During this difficult time, the kind comments on social channels have made a difference and the appreciation of our team for the way we’ve responded has once again shown the benefit of trying to do ‘the right thing’. We would like to send you our very best wishes during this difficult period.

Contact Us

For the latest Covid-19 updates click here.

If you have any enquiries or suggestions about our products, service or website, please do not hesitate to get in touch:

Customer Service

Telephone
Our phone lines are currently closed, as members of our team are working safely from the comfort of their own homes to help stop the spread of Covid 19. We are more than happy to help you with any questions you may have via email: sales@beanbagbazaar.co.uk.
Customer Service Opening Hours
Monday-Thursday 9.15am - 4.30pm
Friday 9.15am - 1.15pm
Saturday-Sunday CLOSED
Email
sales@beanbagbazaar.co.uk
Address

BGRP Ltd 
Unit 3, Easter Park
Nelson Park West
Cramlington
Northumberland
NE23 1WQ

If you have made a mistake on your order or wish to amend or cancel, please email sales@beanbagbazaar.co.uk ASAP. Orders will be dispatched as soon as Government restrictions allow and we cannot change orders once items have left our premises.

See Covid 19 FAQs, Delivery Information or FAQs for more details.

Corporate or School Orders

Please email or call us using the Customer Service contact details above where an experienced advisor will be able to help you. See the Corporate Enquiries page for more information.

Feedback or Complaints

If you feel we deserve a bit of praise or have something you want to get off your chest, we want to hear about it. If you have any feedback on our products or service, simply send us an email to sales@beanbagbazaar.co.uk

Product idea?

We’re always on the lookout for the next big thing. If you think you’ve got a great idea or design for a bean bag or similar soft furnishing product, email our product design team; design@beanbagbazaar.co.uk. Alternatively, if you think we should be stocking something else (a different colour, fabric, style) just let us know!

Corporate Information

For our company details, see the Corporate Information page.

©BGRP Ltd. All rights reserved. Registration Number 5423920 Unit 3, Easter Park, Baker Road, Nelson Park West, Cramlington, Northumberland, NE23 1WQ